- Check-in time is from 1:00 pm & check-out until 12 noon (unless stated otherwise)
- Other terms and conditions as agreed at time of booking/ from booking agent/ OTA and ratified by Perch Service Apartments and Suites
- If accommodation is cancelled/ modified and we are not informed in a timely manner than cancellation charges would apply (please refer to cancellation policy)
- Note that children age 12 and older are charged the adult rate. Please include them in the in the number entered in the No. of Adults box.
- Contact us immediately if any information, which appears on the confirmation, or any other document appears to be incorrect or incomplete. Subject to this, we regret we cannot accept any liability if we are not notified of any inaccuracy in any document within 14 days of our sending it out.
- Perch Service Apartments retains the right to terminate a booking in case of any inappropriate behaviour including unethical business practices, offensive comments and refusal to clear dues.
- Payment Policy for short-term Bookings (less than 1 week)
10 % of total room tariff to be collected for booking conformation (remaining room Tariff to be paid at check-in). Extra billing (FnB , Taxi etc) to be cleared at check-out
- Payment Policy for Long term Bookings (greater than 1 week)
10 % of total/ monthly room tariff to be collected for booking conformation (whichever is lower).
50 % of total/monthly tariff to be paid at the time of check-in (whichever is lower).
After this all bills to be cleared every week (including F & B, Taxi, extra messing etc)
No cancellation charge would be levied if cancellation is done within the stipulated time period (please check below)
- For a booking of less than a month
If cancellation is done less than 2 days before check-in date the charge is 1 night’s tariff.
Modifications made to existing Bookings
- We require at-least 7 days before original check in date for a modification request. All other modifications are subject to availability at the time you make the request.
Price of Service Apartment / Guest House in Gurgaon – Inclusions
Inclusions or Terms and conditions will be as agreed at time of booking/ from booking agent/ OTA and ratified by Perch Service Apartments and Suites
- Accommodation with en suite bathroom, colour TV, telephone, refrigerator, tea /coffee making facilities, free Wi-Fi.
- Fully equipped kitchen, where applicable, along with necessary cutlery, crockery and cooking aids.
- Where breakfast is included in the price breakfast will be provided each morning.
- Use of in house gym and other facilities like library etc
- All expenses related to electricity and cooking gas (unless stated otherwise)
- Whenever a meal plan is selected, one meal of the guest’s choice is provided. This meal will usually comprise of 2-3 dishes and will be served either at lunch or dinner time.
- All VAT ,service charges/ tax, where applicable, will be charged separately
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