Terms and Conditions

Thank you for choosing Perch Service Apartments and Suites. By using and /or visiting the Site you agree to these Terms and Conditions. Privacy Policy and you expressly consent and agree to be bound by the Terms.

  • Check-in time is from 1:00 pm & check-out until 12 noon (unless stated otherwise)
  • Other terms and conditions as agreed at time of booking/ from booking agent/ OTA and ratified by Perch Service Apartments and Suites
  • If accommodation is cancelled/ modified and we are not informed in a timely manner than cancellation charges would apply (please refer to cancellation policy)
  • Note that children age 12 and older are charged the adult rate. Please include them in the in the number entered in the No. of Adults box.
  • Contact us immediately if any information, which appears on the confirmation, or any other document appears to be incorrect or incomplete. Subject to this, we regret we cannot accept any liability if we are not notified of any inaccuracy in any document within 14 days of our sending it out.
  • Perch Service Apartments retains the right to terminate a booking in case of any inappropriate behaviour including unethical business practices, offensive comments and refusal to clear dues.

Payment Policy

  • Payment Policy for short-term Bookings (less than 1 week)
  • 10 % of total room tariff to be collected for booking conformation (remaining room Tariff to be paid at check-in). Extra billing (FnB , Taxi etc) to be cleared at check-out

  • Payment Policy for Long term Bookings (greater than 1 week)
  • 10 % of total/ monthly room tariff to be collected for booking conformation (whichever is lower).
    50 % of total/monthly tariff to be paid at the time of check-in (whichever is lower).
    After this all bills to be cleared every week (including F & B, Taxi, extra messing etc)

Cancellation Policy

No cancellation charge would be levied if cancellation is done within the stipulated time period (please check below)

  • For a booking of less than a month

If cancellation is done less than 2 days before check-in date the charge is 1 night’s tariff.

  • For monthly bookings or more
  • If cancellation is done less than 5 days before check-in date the charge is 2 night’s tariff.

  • For cancellation/ early departure in a monthly booking the charge would be 7 nights tariff or the remaining tariff (whichever is higher)

Modifications made to existing Bookings

  • We require at-least 7 days before original check in date for a modification request. All other modifications are subject to availability at the time you make the request.

Price of Service Apartment / Guest House in Gurgaon – Inclusions

Inclusions or Terms and conditions will be as agreed at time of booking/ from booking agent/ OTA and ratified by Perch Service Apartments and Suites

  • Accommodation with en suite bathroom, colour TV, telephone, refrigerator, tea /coffee making facilities, free Wi-Fi.
  • Fully equipped kitchen, where applicable, along with necessary cutlery, crockery and cooking aids.
  • Where breakfast is included in the price breakfast will be provided each morning.
  • Use of in house gym and other facilities like library etc
  • All expenses related to electricity and cooking gas (unless stated otherwise)
  • Whenever a meal plan is selected, one meal of the guest’s choice is provided. This meal will usually comprise of 2-3 dishes and will be served either at lunch or dinner time.
  • All VAT ,service charges/ tax, where applicable, will be charged separately

Website Privacy Policy

Perch Service Apartments are committed to preserving the privacy of all visitors to the website. By registering or making any reservation via the website you consent to the collection, use and transfer of your information under the terms of this policy. This website is the wholly owned property of Perch Service Apartments (“The Perch”) and Ms Harness India.  Any dispute will fall under the jurisdiction of the courts of Haryana State, Repulic of India. In case of any query, please do not hesitate to contact us at info@theperch.in