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Booking Terms, Conditions and Policies

Check-in time is from 1:00 pm & check-out time is 12 at noon (unless stated otherwise).
Other terms and conditions would be as agreed at the time of booking/from booking agent/OTA and ratified by Perch Service Apartments and Suites.
If accommodation is cancelled/modified and we are not informed in a timely manner, than cancellation charges would apply (please refer to cancellation policy).
Note that children aged 12 or older are charged the adult rate. Please include them in the in the number entered in the No. of Adults box
Contact us immediately if any information, which appears on the confirmation, or any other document appears to be incorrect or incomplete. Subject to this, we regret we cannot accept any liability if we are not notified of any inaccuracy in any document within 14 days of our sending it out.
Perch Service Apartments retain the right to terminate a booking in case of any inappropriate behavior including unethical business practices, offensive comments and refusal to clear dues.
As per the Current Govt. rule, we require 2 valid govt. approved id cards of each guest upon the time of check in.

Refund and Cancellation Policies

Payment Policy for Short-Term Bookings (less than 1 week)

Total room tariff to be collected for booking confirmation
Extra billing (FnB, Taxi, etc.) to be cleared at check-out

Payment Policy for Long-Term Bookings (more than 1 week)

Total room tariff to be collected for booking confirmation
Extra billing (FnB, Taxi, etc.) to be cleared at check-out
Extra billing (FnB, Taxi, etc.) to be cleared at check-out
Extra billing (FnB, Taxi, etc.) to be cleared at check-out

Booking Cancellation and Modification Policy

Cancellation Policy: No cancellation charge would be levied if cancellation is done within the stipulated time period (please check below).

For booking of less than a month:

If cancellation is done less than 2 days before check-in date, the charge is 2 night's tariff.
If cancellation is done less than 2 days before check-in date, the charge is 2 night's tariff.

For booking of less than a month:

If cancellation is done less than 2 days before check-in date, the charge is 2 night's tariff.
If cancellation is done less than 2 days before check-in date, the charge is 2 night's tariff.

If not cancelled in time, then for cancellation of bookings of less than a month, the charge is 1 week's tariff.Booking Modifications Policy: We require at-least 7 days before original check in date for a modification request. All modification requests are subject to availability.

Safety and security policy

Perch Service Apartments and Suites is not responsible for loss, damage or theft of cash, jewelry or other valuables left unattended in guest rooms or apartments. Electronic Safe deposit boxes are available for the safekeeping of these items (in most rooms as well as with the reception of the property). We request that you do not leave or store valuables unattended in your rooms, and keep them safely within your own responsibility.

Unregistered Persons or Guests

Entertainment in mixed company or private visits from unregistered persons, in any room or apartment is not permitted.
Only registered guests' who provide valid identification: passport, ID card or driver's license can enter the premises of any property.
Only the number of people mentioned in the invoice or booking agreement can check-in/ enter the property.
Perch Service Apartments and Suites has the right to request guests and/or third parties, to vacate room or leave the property premises, whenever not respecting any article of the internal rules, or behaving improperly or in an indecent manner.

Limited Liability

The Perch Service Apartments and Suites will not be held responsible for the acts or omissions of third persons, staff or representatives, occurring on the premises of any of our properties, except when they arise out of the strict performance of Perch's staff or representative on duty.

Property House Rules include quiet hours(at night)

No parties or Get-Togethers

Our properties are for lodging purposes, both long and short stay. We do not host parties, or get-togethers and do not have loud music/ noise as we have to adhere to the society norms, and maintain property decorum.
We allow guests to check in with valid govt recognised ID cards (with address) as well as business card for any one of the occupants.

Checking in for Guests and Visitors

Outside visitors of any guest need to provide valid identification: passport, ID card or driver's at the reception when visiting ay property.
Only the number of people mentioned in the invoice or booking agreement can check-in, any extra guests must be informed beforehand.

Safekeeping of Valuables

We allow guests to check in with valid govt recognised ID cards (with address) as well as business card for any one of the occupants.

Perch terms and conditions

Booking Terms, Conditions and Policies

Website Privacy Policy

Refund and Cancellation Policies

Payment Policy for Short-Term Bookings (less than 1 week)

Payment Policy for Long-Term Bookings (more than 1 week)

Booking Cancellation and Modification Policy

For booking of less than a month:

For booking of less than a month:

Safety and security policy

Unregistered Persons or Guests

Limited Liability

Property House Rules include quiet hours(at night)

No parties or Get-Togethers

Checking in for Guests and Visitors

Safekeeping of Valuables